User experience research and strategy in Healthcare and Wellness



We are a UX experience research and strategy agency specialising in Healthcare and Wellness based in Sussex, UK. We provide strategic research services for  private sector organisations.

Aktiv Research has been helping companies get closer to their customers since 1998. We create ways to collect  data, insights and evidence to help you make informed  decisions on how to develop products and services. These methods include in depth user interviews, surveys and analytics. 

We’re very good at helping big companies learn about their customers.


We design, build and manage effective ways to collect different types of data about users. We also analyse and present the findings using qualitative and quantitative methods. So we give the best feedback and insights service teams need to build a clear picture of their users and deliver solutions that they need.

 This means that we utilise multiple methodologies such as usability testing, surveying, user centred design techniques, requirements gathering, agile methodologies, 


Here are some of our recent clients and projects. Get in touch and we can talk more about what we did for them.


Work with us

We hire talented and experienced individuals across a range of digital and healthcare professional skill sets. If you don't see a role that's directly relevant for you here, please do send us your bio at

User Researcher - Remote working, flexible hours

We're looking for a user researcher to work across a number of projects for our healthcare clients. This can be a long-term freelance contract or a permanent role.

You should be a senior, experienced practitioner able to conceptualise, plan and implement a range of methodologies. You'll need to be able to design research activities against our clients and their user's needs and goals. This is a hands-on role and you'll have a number of UX research projects to run concurrently.

This role is mainly remote working, with flexible hours possible. Some UK and international travel will be needed for fieldwork. You'll have lots of autonomy, so we'd need you to be a self-starter who can manage workloads across multiple projects. 

It's very much a client-facing role, so you will be a confident communicator who can generate and maintain focus on delivering business outcomes.

The right person is likely to have the following experience:

  • 5+ years hands-on UX experience with a strong focus on UX research.
  • Qualitative & quantitative research experience.
  • Able to deploy a range of remote and face-to-face research methodologies.
  • Excellent client-facing skills.
  • Degree or above in HCI, Psychology, Design or UX-related field is desirable.
  • Our clients are mainly pharmaceutical companies undergoing digital transformation, so experience in pharma or healthcare is helpful. 
  • Fluent written and spoken English required. Bonus points if you speak German, Italian or Spanish. 
  • You must be eligible to live and work in the EU.

Contact: Alex Tarling